Destination guide

Collecting a hire car at Orlando International Airport

This is one of the busiest rental pickup points anywhere, which means queues are normal and the counter is a poor place to settle anything for the first time. What is agreed in writing beforehand is what makes the pickup quick.

  • Airport
  • the United States
  • MCO

Match the vehicle to the journey

The usual pattern is collecting on arrival and driving directly to the accommodation, often after a long flight. Returns frequently fall before an early departure, when the checks happen without you.

Work out the space you need

Because the driving is daily and the distances repeat, comfort and mileage terms matter more here than the smallest possible class.

What to settle before you fly

The payment method for the deposit, the main driver’s name and the deposit amount belong before departure. After a long flight there is no time to resolve a declined card.

Settle the mileage terms and the toll arrangement in the same message. Both are running costs that are otherwise agreed at the counter under time pressure.

Queues and counter extras

At a pickup point of this size, waiting is normal. That is exactly the moment when additional cover, upgrades and toll devices get offered, with little time to read them.

Decide on those items before you travel, so that at the counter you are confirming a decision rather than making one.

The condition check still matters

Walk round the car in a fixed order and photograph the four corners, each piece of damage close up and the dashboard with the ignition on, however long the queue was.

Have anything you find recorded before leaving the bay. In a large operation a verbal assurance is worth even less than usual.

The return before an early flight

Plan the last refuelling near the airport rather than the evening before. Under a full-to-full policy the gauge at handover is what counts.

If the return happens before staff are present, photograph the parked car, the dashboard with mileage and fuel, and where you leave the key, with the time visible.

Mileage terms and the planned route

Check before booking whether the rate includes unlimited mileage or carries an allowance. Anyone driving daily reaches an allowance sooner than a single stage suggests.

Cost the planned route roughly and set it against the allowance. A slightly dearer rate with unlimited mileage can work out cheaper across a week.

Record these details first

  • Settle card type and deposit amount in writing before travelling
  • Agree the mileage terms before the counter, not at it
  • Ask how tolls are billed and whether the device is optional
  • Decide on additional cover before you travel
  • Keep licence and identity document for every driver to hand
  • Do the walk round with photographs despite any queue
  • Plan the last refuelling near the airport and keep the receipt
  • Confirm the mileage terms against the week’s planned driving

Frequently asked questions

How much time should I allow after landing?

More than at a small airport. This is one of the busiest rental pickup points anywhere, so queues are normal and the paperwork takes longer than the drive to the car park.

Should I take the toll device?

Ask before booking how tolls are billed and whether the device is optional, because a daily service charge can apply whether or not you use a toll road that day. It is a decision better made at home than in a queue.

Is the condition check worth the time after a long flight?

Yes, and arguably more here than elsewhere. In a large operation, damage not recorded before you leave the bay is very hard to argue about later.

What if I return before the branch opens?

Document it yourself: photographs of the parked car, of the dashboard with mileage and fuel, and of where you leave the key, each with the time visible, plus the fuel receipt.

Should I take unlimited mileage?

Estimate the daily driving first. Because the stages of a loop repeat every day, a rate with an allowance can end up dearer over a week than a slightly higher rate with unlimited mileage.